Privacy Policy

 

1. Introduction

At Heama Soft (accessible from https://shop.heama-soft.com), we prioritize the privacy of our visitors and customers. This Privacy Policy outlines the types of information we collect and how we use and protect it.

2. Information We Collect

  • Personal Information: When you purchase a product or contact us, we may collect information such as your name, email address, and phone number.

  • Payment Data: Please note that Heama Soft does not store your credit card or payment details. All payments are processed securely by our partner, Paddle.com, who acts as the Merchant of Record.

  • Usage Data: We collect information about how you interact with our website, including IP addresses, browser types, and pages visited, to improve our services.

3. How We Use Your Information

We use the collected information to:

  • Deliver the software products and license keys you purchased.

  • Provide technical support and respond to your inquiries.

  • Send important updates regarding your software or changes to our terms.

  • Prevent fraudulent transactions and ensure account security.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience. Cookies help us understand your preferences based on previous or current site activity. You can choose to disable cookies through your browser settings, but some features of the site may not function properly.

5. Data Sharing & Third-Party Services

We do not sell, trade, or otherwise transfer your personal information to outside parties except for:

  • Paddle.com: To process your transactions and handle tax/VAT compliance.

  • Service Providers: Trusted third parties who assist us in operating our website or conducting our business, as long as they agree to keep this information confidential.

6. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

7. Your Rights (GDPR/Data Protection)

Depending on your location, you may have the right to access, correct, or delete your personal data. If you wish to exercise these rights, please contact us at support@heama-soft.com.

8. Changes to This Privacy Policy

Heama Soft reserves the right to update this Privacy Policy at any time. We will notify users of any changes by posting the new policy on this page with an updated “Last Modified” date.

9. Contact Us

If you have any questions regarding this Privacy Policy, you may contact us at:

Shopping Cart